Terms & Conditions

Last Updated: January 2026

1. Acceptance of Terms

By accessing and using Champion Medals website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use License

Permission is granted to temporarily download one copy of the materials on Champion Medals website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

• Modify or copy the materials
• Use the materials for any commercial purpose or for any public display
• Attempt to reverse engineer any software contained on Champion Medals website
• Remove any copyright or other proprietary notations from the materials

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

4. Product Information

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content on this site is accurate, complete, reliable, current, or error-free.

5. Pricing and Payment

All prices are displayed in the currency selected and are subject to change without notice. We reserve the right to refuse or cancel any order placed for a product listed at an incorrect price.

6. Limitation of Liability

In no event shall Champion Medals or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Champion Medals website.

Last Updated: January 2026

1. Information We Collect

We collect information that you provide directly to us, including when you create an account, make a purchase, participate in challenges, or contact us for support.

This may include:

• Name, email address, and contact information
• Payment and billing information
• Fitness activity data and challenge progress
• Shipping and delivery addresses
• Communication preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Track your challenge progress and award medals
• Send you updates about your orders and challenges
• Respond to your inquiries and provide customer support
• Improve our services and user experience
• Send marketing communications (with your consent)

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website and conducting our business
• Fitness app partners for challenge verification
• Shipping and payment processors
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Last Updated: January 2026

1. Return Eligibility

You may return most items within 30 days of delivery for a full refund. Items must be in their original condition, unworn, unwashed, and with all tags attached. Custom or personalized items may not be eligible for return.

2. Return Process

To initiate a return:

1. Contact our customer service team at support@championmedals.com
2. Provide your order number and reason for return
3. Receive a return authorization and shipping label
4. Package the item securely and ship it back to us

3. Refund Processing

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5-10 business days.

4. Shipping Costs

Original shipping costs are non-refundable unless the return is due to our error (wrong item, defective product, etc.). Return shipping costs are the responsibility of the customer unless otherwise stated.

5. Exchanges

We currently do not offer direct exchanges. If you need a different size or item, please return the original item for a refund and place a new order for the desired item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no additional cost to you.

7. Challenge-Related Refunds

For virtual challenges, refunds may be available if requested within 7 days of purchase and before challenge completion. Once a challenge is completed and a medal is shipped, refunds are not available unless the medal is defective.

8. Late or Missing Refunds

If you haven't received your refund yet, please check your bank account again, then contact your credit card company. It may take some time before your refund is officially posted. If the problem persists, contact us at support@championmedals.com.